Lightweight construction with breathable mesh-knit fabric provides a comfortable and flawless fit.
Lace-up closure for a snug fit.
Features a soft linen interior with arch support and removable insole pad.
Finished with a high quality EVA out sole for traction and exceptional durability.
Production Time: 7-10 business days. The sneaker is customized only for you so the production time will be a little bit longer than usual. Please be patient.
How to find your size
Prepare a pen, a ruler/tape measurer, and a white paper.
Use a ruler or tape measurer to measure your foot (from the heel to the tip of your longest toe).
Choose a size from the sizing chart above.
Find the closest measurement, in Heel to Toe (cm), that is equal to or greater than the length of your foot. For example, a man whose foot measures 27 cm will fit size US 8 (EU 41).
To ensure an accurate reading when measuring, flatten your foot by shifting your weight forward.
If your measurement is between two sizes, always move up to the larger size.
Be sure to measure both feet. Many people have feet of different sizes. Fit to the larger of the two.
Fit yourself at a similar time as when you will be wearing the footwear. For daily footwear, fit yourself when you’ve been on your feet all day because your feet have expanded.
If you have a wide foot, please move up 1-2 size larger for better fit.
This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Standard Shipping from $4.95
Expedited Shipping from $14.95
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 10 – 15 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 3-5 business days (Monday to Friday).
Expedited Shipping: 7-10 business days.
C. Delivery Terms
We use Port Express to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected]
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
No Hassle Returns and Refunds
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) :
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error – Any item that is returned more than 30 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected], then then we will take care of you.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should E-MAIL TO US FIRST – then we will give the direction on returning your product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.